Doing the Right Thing

I was out in the field almost all day Friday and when I returned I noticed that our weekly shipment of windows had arrived at our showroom in my absence.  When I went to make sure everything came in correctly and was ready to be installed the following week, I noticed that one of the orders had the wrong installation flange on them.  This was not good news.  I went inside to check the paperwork and sure enough I had ordered them incorrectly.  What to do?

My first reaction of course was to figure out how to “make them work.”  The crew had just returned and I explained the situation to them and then we pulled up the pictures of the job to see if we could make the incorrect flanges work and it turned out we could, but was it the right way to go?  I called the window manufacturer and asked if they could resend the right frames and we could switch out the glass we had here and they said no, we’d have to order seven brand new windows costing us nearly a thousand dollars in the process.  Additionally, we would possibly have a hole in the calendar for the crew next week, which meant additional lost revenue. Continue reading…


Constant Self-Improvement

One of the core principals that guide our company is the idea of continuous improvement.  It would be very unwise of us to think we have it all figured out and can simply keep doing what we have always done or are currently doing and the company will continue to keep rolling along without incident.

The past five to six years have taught us once again that we have to be nimble enough to see changes coming and adjust.  We certainly never could have lasted these past thirty one years if we weren’t constantly improving and changing.

If you look at our history, you’ll see that we have been continually reinventing ourselves.  We started as an insulation contractor, then adding windows, energy efficient lighting products and services, started a mail order catalog company of fun and energy efficient product, and then narrowed our focus to only doing windows and doors for our neighbors here in San Francisco, Marin and Sonoma counties.  The only thing we have not changed is our goal of being the very best contractor we can be, and to do the right thing for our clients and community. Continue reading…


It’s A Wonderful Life

While I don’t watch it every year, watching “It’s a Wonderful Life” is certainly part of our families’ holiday tradition.  The years we do sit down to view it I have to admit I invariably start crying at some point and, to be completely honest, probably start sobbing at several moments in the movie.  Why?  Well, first of all I’m a big mush and it’s not that difficult for me to be touched by emotional situations (yes, I shed a tear or two when Nelson Mandala died recently, for example).  The second reason is I think the longer I live the more this movie resonates with me and I can see myself in the title role of George Bailey.

Don’t feel sorry for me, it’s not like I was saddled to my desk here unwillingly, but I can relate to the idea of being the underdog to much larger competitors and economic forces.  Somehow we’ve managed to keep not only the doors open for thirty years through all kinds of booms and busts but we’ve done it while providing consistently great customer service.  Continue reading…


Giving Thanks

I can’t think of a more perfect holiday than Thanksgiving. First of all, we always take the full four days off and everyone here loves the down time. We work hard Monday through Friday each week so having a three day week and four days off is a great gift.

Then there is the holiday itself. We gather around with the ones we love, be it family or friends or both, and it’s a great time to reach out and invite others in that might be without immediate family or a place to go for the holiday. We open our doors to others less fortunate. Aside from the wonderful food and good cheer the whole day is focused on giving thanks and that should never be overlooked as we run out to the store for last minute items or sit in traffic trying to get to wherever our final destination is for the day. Continue reading…


Everybody Loves a Parade

I awoke Monday morning with a jolt, the parade! I knew it was Veteran’s Day because we were open and working and that I had a few appointments that day but I had forgotten about the parade.

I love the Veteran’s Day parade and we are fortunate to have our office two blocks away from the start and a half block away from the finish so I can stand by our front door and watch not only all the participants stream by but also all the viewers, especially the families who flock to our little town each year to give thanks to our Veterans. The best part is not the glorification of war but the celebrating of the warriors, the brave men and women who serve and protect us, day in and day out, or have in the past. Continue reading…


Petaluma Patch Adds us to Their Website

Save Energy Company, located on Petaluma Blvd. South, is a family owned and operated business that specializes in replacement windows and doors. This includes pet doors and side-way screens. It has been serving the Bay Area since 1983 and has earned recognition from the Better Business Bureau and received the Diamond Certified Award . Its showroom displays products from manufacturers such as Marvin and Milgard.

 

  • Fax: 707-347-1910
  • Hours: Mon – Thu, 8:30am – 4:30pm, Fri, 8:30am – 4pm
  • Handicap Accessible: Yes
  • Founding Date: 1983
  • Payments accepted: Cash, Debit Card, MasterCard, Personal Check, Visa
  • Parking: Free lot, On-street: free
  • Licensed: Yes
  • Insured: Yes